Revolutionizing Hemodialysis Care: How Customer Relationship Management Innovation Enhances Patient-Centered Care and Quality of Life

Document Type : Letter to the editor

Authors

• Nader Aghakhani ¹
• Béatrice Marianne Ewalds-Kvist ^{2, 3}
• Sina Aghakhani ⁴
• Jaleh Ghorbani ⁵

¹ Food and Beverages Safety Research Center, Urmia University of Medical Sciences, Urmia, Iran;

² Department of Psychology, Stockholm University, Sweden

³ Division of Psychology, University of Turku, Finland;

⁴ Department of Business Administration, Islamic Azad University of Tehran, West Branch, Tehran, Iran;

⁵ Department of Medical Surgery Nursing, School of Nursing and Midwifery, Urmia University of Medical Sciences, Urmia, Iran

Keywords

• Hemodialysis
• Care
• Customer Relationship Management
• Patient-Centered Care
• Quality of Life